![]() ![]() Our bathroom was not the nicest, but we could get cleaned up. The staff and the care they take trumps all of the annoyances. It is our last day here and had a great time. The good parts were the weather was nice and the rooftop bar was fun to watch the sunset. We also talked to other people staying there and they had the same experience. Another guest cut their foot on the tile in the pool. We switched rooms and the shower water wouldn't get hot and their were stains on our sheets and the couch. There were no dressers in the room either. Also the small tv that was on the wall was facing the floor and when we tried to fix it, it fell off the wall. The first room we were assigned to the door wouldn't shut, the tv fell off the wall and the floor had so much condensation on it from the A/C not working great. ![]() The nightly entertainment was slim to non and you can tell was low budget. The buffet was underwhelming and somewhat of a long walk to get to. It also happened that there was a ton of brown seaweed so the water was far from clear. ![]() People were falling and cutting their feet. The beach front is very narrow and full of huge rocks. Super disappointing, my husband and I traveled here for our honeymoon. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Dive into the Caribbean at nearby world-renowned dive sites explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Light up the night with live nightly entertainment and activities. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. ![]()
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